Our Services

Total Brand Management

 

Our mission is to add value to your business and customers. We strive to always promote our partners and their people above all else.

Whether your customer be an OEM dealership, a retail service store, or an e-commerce shopper, we know what it takes to be industry leaders in each one of these markets.

 

  • Experts armed with deep category knowledge and market insight, equipped with an arsenal of strategies, information, and tools help our customers maximize savings opportunities.

  • We have invested heavily in developing a state-of-the-art ERP system that optimizes purchasing processes to obtain the lowest price possible from our supply base. The system automatically manages price breaks, freight minimums, seasonality of demand, blanket purchase orders, lead times, and demand. Our experienced buyers review this information to make purchasing decisions aimed at delivering maximum value.

  • Our system and processes are structured to reduce inventory throughout the entire system. We use sophisticated demand-forecasting models to predict demand within the lead time of the items. The system predicts the future lead time of products based on multiple variables. The anticipated demand, lead times, inventory on-hand, and inventory already on order are fed into an algorithm that brings in enough stock to fulfill demand in the lead time of the product, plus safety stock.

  • We currently act as and manage warehouses for a number of our customers. We implement barcode-based systems that keep track of all disbursements and receipts on a real-time basis to accurately manage client inventories. We provide staffing, systems, processes, and procedures for full warehouse management. The systems are set up to manage departmental spending against budgets and provide high fill rates and customer satisfaction while keeping minimal inventories.

  • We provide a single invoice to our customers and take on the responsibility of managing all invoices for our customers’ indirect supply base. This reduces overhead and lowers operating costs. Matrix also offers extensive supplier management services that provide ranking and rating for the customers’ supply base. We also facilitate strategic supplier/manufacturer relationships in key areas such as tooling, personal protection, chemical management programs, and other indirect commodities.

  • We provide best in class marketing support services, working with our customers to help drive sales with product training, POP and merchandising support, online catalogs and print collateral. Brand licensing and distribution to the retail market is a part of our activities in this area. Our expertise includes launching programs successfully thru our alliance partners distribution model. These services include website development, online e-com support and customer service specialists through out all verticals.